training

Educate your sales team on best practices for interacting with prospects over the phone. The template includes an overview of best practices, which you can easily update or change to fit your […]

Megan Creegan, an eLearning Developer at Equity Residential, shares her Vyond tips for creating eLearning videos.

Use this conflict resolution video template to teach employees about resolving issues with a positive mindset.

Use this template to teach employees how to effectively deliver pitches about your company. Update the video with a new voice-over recording so the main character is talking about your company instead […]

Teach your team how to successfully run support calls with this template about customer communication. Substitute your company’s favorite support call tips for the recommendations we include with this template. You can […]

Use this template to help employees manage sales and support calls more effectively. This video focuses on one particular framework—P.E.T.E.—but you can change the voiceover and individual points to model best practices […]

Use this template to teach employees why information security is important and share best practices for avoiding data breaches. You can easily replace the voiceover recording and/or the text to add information […]

The following template video showcases an insurance claims scenario that can be used for customer support phone training.