process

It’s likely that you’re involved in more conference calls these days. We’ve put together some guidelines to help you and your co-participants enjoy successful and problem-free calls. Video Transcription: Conference Call Etiquette […]

Working from home has its perks, but it also has its challenges. Let's go over some tips to ensure you excel at working from home. This video is also available as a template

Video Transcription: COVID-19 | Returning to Work As we’ve been spending the last who knows how many days working from home. Many of us have been wondering “when will we return to […]

Wearing a face mask can help protect against viruses and it’s important to know how to properly wear one. At :30 the main character is shown in profile. This image was created […]

Teach your team how to successfully run support calls with this template about customer communication. Substitute your company’s favorite support call tips for the recommendations we include with this template. You can […]

Use this template to help employees manage sales and support calls more effectively. This video focuses on one particular framework—P.E.T.E.—but you can change the voiceover and individual points to model best practices […]

Use this template to teach employees why information security is important and share best practices for avoiding data breaches. You can easily replace the voiceover recording and/or the text to add information […]