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Introducing Your Team

Video is a useful tool you can integrate into your onboarding procedures. Whether it’s to introduce the team, or help other departments get familiar with one another, this video template makes it easy to swap in your own co-workers and introductions.
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Tips for Successful Support Calls

Teach your team how to successfully run support calls with this template about customer communication. Substitute your company’s favorite support call tips for the recommendations we include with this template. You can […]
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Customer Support Training: The P.E.T.E Framework

Use this template to help employees manage sales and support calls more effectively. This video focuses on one particular framework—P.E.T.E.—but you can change the voiceover and individual points to model best practices […]