customer support

While happiness is acceptable, you may want to encourage customers to become successful contributors to your company's growth.

Teach your team how to successfully run support calls with this template about customer communication. Substitute your company’s favorite support call tips for the recommendations we include with this template. You can […]

Use this template to help employees manage sales and support calls more effectively. This video focuses on one particular framework—P.E.T.E.—but you can change the voiceover and individual points to model best practices […]

The following template video showcases an insurance claims scenario that can be used for customer support phone training.